Shipping & Returns
Shipping Policy
All orders will require 2-3 business days processing time.
We will send you a confirmation email once your package has been shipped.
Return & Exchange Policy
Returns will be accepted within 30 days of purchase. Products are only eligible for return if you receive damaged product. If you received damaged product please send an email to info@otakudetroit.com so we can begin the refund process. We will provide a pre-paid shipping label for all returns.
If you would like to exchange the product you received, we will allow you to exchange the product within 30 days of purchase. Customers will need to provide their own shipping label for exchanges. All products that are to be exchanged must be in the same condition that we shipped them out in. Any products that have been opened will not be accepted for an exchange.